Find The Crew Who Can Kaodim Your Move

Great movers of Hairi and friends. Could be 5-star performance if they punctual as per ordered time. Cheers

Very helpful and good service! I have requested them to help to assemble some of my furniture at the other day instead of on the day they moved our furniture.... read more They were very helpful which they are willing to come back to help me to assemble the remaining furniture when I text them again after one month! Will definitely choose them again!

Good service and movers but too short notice for rescheduling requests: My booked slot was 10:30am but I received a call around 10:07am that the original slot could not be met... read more because of a shortage of manpower. A request to reschedule to 2pm on the same day was suggested. The shortage understandable as emergencies happen but the extremely late notice 20min before the original slot is not — would appreciate a heads up much earlier so I can cancel leave if needed and not spend my time waiting only to get stood up. I had cancelled my morning meetings because I was prepared to take afternoon meetings. I would not have been able to accommodate a last min 2pm rescheduling: needing to wait for the moving at location A, driving to location B, wait for the moving at location B, then going into work — easily 2 hours that would've run over my afternoon commitments. Credit to Daniel from the CS team for turning it around in minutes to inform me there was another customer cancellation freeing up manpower for my moving earlier instead. I had informed him to not bother rescheduling as I would rather cancel after having already started the work day already on my half day leave. I was already submitting another request to another mover at that point. Policies or SLA to the customer should also encompass providing advance notice to inform us as soon as possible for any complications prior to the day of as moving is quite a big matter that often necessitates we take leave. If we had to cancel this session, I would probably have only been able to book time off in another 2 weeks. Aside from the pain point above, the customer service members who spoke with me were consistently fast and responsive. The movers themselves are skilled, trained and professional, sorting out the moving and lifting of materials very quickly. If the issue with last minute notices can be resolved and improved, then I would recommend the service.